Privacy Policy

At Herstylehaven, accessible from herstylehaven.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Herstylehaven and how we use it. We are dedicated to protecting your personal data and ensuring your shopping experience for our premium bedding sets is safe and secure.

1. Information We Collect

When you visit Herstylehaven to browse our linens or make a purchase, we collect several types of information to serve you better:

• Personal Identifiable Information: Name, shipping address, billing address, email address, and phone number provided during checkout.
• Payment Information: We use secure payment gateways. We do not store your full credit card numbers or CVV codes on our local database.
• Log Files: Like most websites, we collect IP addresses, browser type, ISP, date/time stamps, and referring/exit pages to analyze trends and manage the site.

2. Purpose of Data Collection

Your information is used exclusively to enhance your experience at Herstylehaven. Specifically, we use it to:

• Order Fulfillment: To process, pack, and deliver your bedding sets efficiently.
• Communication: To send order confirmations, shipping updates, and respond to your customer service inquiries.
• Service Improvement: To understand how visitors interact with our website so we can optimize our product displays and checkout flow.
• Fraud Prevention: To screen our orders for potential risk or fraud, protecting both our store and our customers.

3. Sharing with Third Parties

We value your trust above all else. Herstylehaven does not sell, rent, or trade your personal data to third parties for marketing purposes.

We only share your information with essential service providers who help us operate our business, such as:

• Logistics Partners: Sharing your name, address, and phone number with carriers like UPS, FedEx, DHL, or USPS so they can deliver your order.
• Payment Processors: Securely transmitting transaction details to Visa, MasterCard, or PayPal to authorize payments.
• Legal Compliance: We may share information if required by law to comply with a subpoena or similar legal process.

4. Your Rights and Choices

As a resident of the United Kingdom or an international customer, you have specific rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we erase your personal data from our records, provided it is no longer necessary for legal or order fulfillment purposes.
• Opt-out: You can unsubscribe from our newsletters at any time by clicking the link at the bottom of our emails.

5. Cookies and Tracking Technologies

Herstylehaven uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more details, please visit our Cookie Policy.

6. Children's Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.

7. Contact Our Privacy Officer

If you have additional questions or require more information about our Privacy Policy, or if you wish to exercise your data rights, do not hesitate to contact us:

Herstylehaven Privacy Department
Address: 70 Warren Street, Fleetwood, FY7 6EA, United Kingdom
Email: support@herstylehaven.shop