Shipping & Delivery Policy

At Herstylehaven, we know that once you've chosen the perfect bedding set, you want it to arrive quickly and safely. We are committed to delivering our premium linens to your doorstep with care and efficiency. This policy outlines our shipping procedures, costs, and timelines to ensure a transparent shopping experience.

1. Shipping Costs

We provide clear shipping rates so there are no surprises at checkout. Our shipping fees are categorized by destination:

Region	Shipping Fee	Note
Domestic (UK)	£6.99 (Flat Rate)	Standard secured shipping
International	Calculated at Checkout	Based on destination and weight

2. Processing & Transit Times

We work diligently to prepare your bedding sets for their journey. Please note the following timeframes:

• Handling Time: 1 - 2 business days (Monday – Friday). This includes order verification, quality checking, and packaging.
• Transit Time: 3 - 7 business days. This is the time it takes for the package to travel from our facility to your address.

*Please note: Shipping times are estimated and may vary due to external factors such as peak holiday seasons or carrier delays.

3. Trusted Carriers

To ensure your orders are handled professionally, Herstylehaven partners with the world’s leading logistics providers. Depending on your location and the shipping method selected, your package will be handled by:

• USPS / UPS / FedEx / DHL

We select the most efficient carrier for your specific address to ensure the fastest possible delivery of your bedding products.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique Tracking Number. You can use this number to monitor your package's progress directly on the carrier's website or via our Order Tracking page.

5. Troubleshooting & Shipping Issues

While we strive for perfection, we understand that logistical issues can occur. Here is how we handle common situations:

Missing Items

If you receive your package and notice a piece of your bedding set is missing, please contact us at support@herstylehaven.shop immediately. We will verify our inventory and shipping logs and ship the missing item to you at no additional cost.

Incorrect Shipping Address

It is the customer's responsibility to provide an accurate delivery address. If you realize you have made a mistake, please Contact Us before the order enters the processing stage (within 12 hours). If the order has already been shipped to an incorrect address provided by the customer, the customer may be responsible for additional shipping costs to redirect or resend the package.

Damaged Packages

If your package arrives damaged, please document the damage with photos and contact our support team. We will work with the carrier to resolve the issue and ensure you receive a replacement set if the product inside is affected.

6. Contact Information

For any questions regarding your delivery, please reach out to our team:

Herstylehaven Support
Email: support@herstylehaven.shop
Address: 70 Warren Street, Fleetwood, FY7 6EA, United Kingdom